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Placing an order
Is there a minimum value of an order?
Yes, there is a minimum amount of $30 for an order placed (not including the delivery fee or discounts).
I cannot find an item in the shop – does this mean it is not available?
If you cannot find a particular item in the shop, it means we’re sadly no longer ranging this item.
Do you deliver outside Australia?
We currently only deliver to addresses within Australia.
Can I order over the phone?
No, you can only order online
How do I place an order?
Log into your account using your email address and password under the MY ACCOUNT section (the round icon with a person inside) located at the top right hand side of the screen.  View our range of Coffees & Drinks, Machines and Accessories...
What cards can I use to pay for my order?
We currently accept Visa and MasterCard
How much do I pay for postage?
There is a flat postage fee for all orders of $9.00. We offer free postage on all orders over $75.00. For value for money we recommend that you order several items at once.
Do you deliver to Parcel Lockers and/or PO boxes?
We do not deliver to Parcel Lockers or storage PO boxes. All orders must contain a residential or business address in order for delivery to be fulfilled.
My payment has not gone through?
Please try again, taking particular care with these points on the payment options screen:
Credit Card: Please make sure you are using a Visa or MasterCard credit or debit card.
Name on credit card: Please type this exactly as it appears...